Manzilian + Manjacial (Trimming)

Cancellation Policy

Total Relaxation by Rachel Booking & Cancellation Policy At Total Relaxation by Rachel, we understand that things can come up, but your appointment is reserved especially for you, and last-minute changes or missed appointments can affect our business and other clients. To ensure fairness, we kindly ask for your cooperation with our policies. Deposit Policy: A deposit is required to secure your appointment. Deposits are non-refundable but can be transferred to a future appointment if you cancel at least 24 hours in advance and reschedule within 24 hours of cancellation. Rescheduling Policy: You are allowed one reschedule per appointment. No Refunds: There are no refunds for services already rendered. Cancellation Policy: Single Services: A 24-hour notice is required to cancel or reschedule. Multiple Services (over 2 hours): A 48-hour notice is required. Insufficient Notice: If you fail to give proper notice, you may be charged up to the full value of the service. No-Shows: No-show reservations will be charged the total service value. Late Arrivals: If you are more than 15 minutes late without notifying the spa, your appointment will be considered canceled, and cancellation fees will apply. Cancellation Fees: 30 minutes or less: $25 fee for same-day cancellations or no-shows. 30 to 75 minutes: $50 fee for same-day cancellations or no-shows. 75+ minutes: $75 fee for same-day cancellations or no-shows. Spa Packages or Multiple Services: 50% of the total cost for same-day cancellations or no-shows. For future bookings, deposits will be required. We thank you for understanding and helping us provide excellent service to all clients. Thank you again for your cooperation and understanding.